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Frequently Asked Questions
What are your shipping rates and delivery times?▼
We offer flat-rate shipping nationwide. Orders typically process within 24 hours and arrive at your doorstep within 3 to 5 business days via reliable climate-controlled carriers.
What is your return policy for food items?▼
Due to safety regulations, we cannot accept returns on food. However, if your order arrives damaged or incorrect, contact us within 48 hours for a full refund.
Which payment methods do you currently accept?▼
Ella Foods accepts all major credit cards, PayPal, Apple Pay, and Google Pay. Your transaction is fully secured using industry-standard encryption to ensure your data remains protected.
How do you ensure the quality of your products?▼
We partner exclusively with certified organic farms and conduct rigorous batch testing. Each product is inspected for freshness and purity before being sealed in premium, eco-friendly packaging.
Elevate Your Table with Ella Foods
Discover artisanal spices and farm-fresh ingredients delivered straight to your kitchen today.